| Delivery marketplace vs dine-in QR ordering | Delivery marketplace | SuchiQRRecommended Dine-in QR ordering |
|---|---|---|
| What it solves | Discovery and delivery to the guest | Ordering inside your dining room |
| Where the guest is | At home or work | Seated at your table |
| Who delivers the food | Their riders | Your staff, to the table |
| Who owns the customer relationship | The platform, largely | You |
| Brings you new customers | ||
| Handles payment for the food | Usually on platform | Offline, at the counter or table |
| Charges commission per order | Yes, a percentage | No — 0% commission |
| Delivery logistics and tracking | None | |
| Table number on the order | Not applicable | |
| Live kitchen queue for dine-in | ||
| Cost model | Percentage of each order | Flat monthly plan, from ₹299 |
| Can replace the other |
Where the confusion comes from
Owners tired of per-order commission often look for “a commission-free alternative”. That search can land on a dine-in ordering tool and create the wrong expectation, so let us be direct about it: SuchiQR does not deliver food, does not advertise your restaurant to new customers, and does not process payments. If your problem is the commission on delivery orders, a dine-in ordering tool does not solve it.
What SuchiQR does cover
- The guests already in your restaurant, who order at the table with no platform commission.
- Orders arriving at the kitchen tagged with the table number.
- Sold-out items updating on the menu during service.
- A live queue of dine-in orders your team works from.
- Your own customer relationship — the order and the guest stay with you.
How restaurants usually run both
Keep the delivery channel for guests who cannot come in. Use dine-in ordering for the tables you already have. The two channels answer different questions, and the commission question only applies to the first one. If you want the numbers for your own delivery orders, work them out against your current statements rather than a generic calculator — your mix is what matters.
If your dining room is where you want to work on speed and accuracy, the demo shows the guest and kitchen flows end to end.
